Festive Pastry Gift Box Redemption Details

Mooncake Redemption Details

Mooncake E-Vouchers: After completing payment for your online order, the e-voucher will be sent to the registered email address on your order within one working day in the form of a PDF file.
*Please note that if you order multiple e-vouchers, the system will send them in multiple emails. 

Mooncake Physical Vouchers: After completing payment for your online order, the physical mooncake vouchers will be dispatched via SF Express delivery to the registered Hong Kong address on your order within three working days. (One physical voucher can be redeemed for the mooncake product specified on the voucher.)  

*For orders of three or more physical mooncake vouchers, you will enjoy one free one-time delivery service. For orders of one physical voucher, a delivery fee of HK$30 will be charged.

Hamper Products：After the online order is completed and the payment transaction is made, customer service will contact you by email within one working day to follow up on the delivery arrangements. (The earliest delivery date is three working days after the transaction is completed.)

Mooncake voucher redemption period: 18 August to 3 October 2025

Our Shop : https://www.ipastry.com.hk/ourshop/?lang=en
Tel : (852) 2217 3638 (Office Hours：Mon – Fri, 9:00am to 1:00pm, 2:00pm to 6:00pm)

Remarks:
1) Each online pastry order for delivery will only be mailed to one designated address (Hong Kong area only).
2) Imperial Patisserie’s mooncake vouchers are only valid at designated Imperial Patisserie redemption stores. Ming Artisan's mooncake vouchers are only valid at designated Ming Artisan redemption stores. Expired vouchers will be invalid, and unredeemed goods will be donated to local charities.
3) Pastry orders are delivered during office hours from Monday to Friday.
4) Delivery service is not available in remote areas.