Redemption Details

Voucher/E-Voucher Redemption Terms & Conditions

  • This voucher cannot be exchanged for cash or any other products.
  • Sold products are non-refundable and non-exchangeable.
  • The original of this voucher must be presented upon redemption, photocopies of this voucher are not accepted.
  • This voucher will be invalid if expired, lost, damaged, defaced or altered.
  • The unredeemed Gift Box voucher will be invalid after redemption period.
  • In case of disputes, Imperial Patisserie reserves the right to make the final decision and interpretation.
  • The Chinese version of the terms and conditions of this voucher prevails if any discrepancy exists between the Chinese and English version.

Pastry Products Redemption Details

.Redemption period: Please refer to the voucher/e-voucher for redemption period details.

Imperial Patisserie Redemption Locations

Hong Kong Island:

Causeway Bay Lockhart Road Shop: G/F, 518 Lockhart Road, Causeway Bay (MTR Causeway Bay Exit D1)
Opening Hours:10:30am – 9:00pm (Mon to Sun)

Causeway Bay Lee Garden Road Shop:G/F, 40 Lee Garden Road, Causeway Bay (MTR Causeway Bay Exit F)
Opening Hours:10:30am – 9:00pm (Mon to Sun)

Central Market Shop:Shop 103, 1/F, Central Market, 93 Queen’s Road Central, Central (MTR Central Exit C)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Central Lyndhurst Terrace Shop:G/F, 26 Lyndhurst Terrace, Central (MTR Central Exit D2)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Admiralty Shop:Shop B09, 1/F, Lab Concept, 93 Admiralty Road, Admiralty (MTR Admiralty Exit C)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Wan Chai Shop:G/F, 155 Hennessy Road, Wan Chai (MTR Wan Chai Exit A2)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Fortress Hill Shop:Shop 3B, G/F , AT Tower, 180 Electric Road, North Point (MTR Fortress Hill Exit A)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Harbour North Shop : Shop G13, Harbour North Phrase 2, 123 Java Road, North Point (MTR North Point Station Exit A1)
Opening Hour: 11:00am – 8:00pm (Mon – Sun)

Wong Chuk Hang Shop: Shop G04, G/F, THE SOUTHSIDE, 11 Heung Yip Road, Wong Chuk Hang, Hong Kong (MTR Wong Chuk Hang Station Exit B)
Opening Hour: 11:00am – 8:00pm (Mon – Sun)

Kowloon:

Tsim Sha Tsui Haiphong Road Shop:Shop 5, G/F, Haiphong Mansion, 53-55 Haiphong Road, Tsim Sha Tsui (MTR Tsim Sha Tsui Exit A1)
Opening Hours:10:30am – 9:00pm (Mon to Sun

Tsim Sha Tsui Peking Road Shop:
G/F, Mary Building, 77 Peking Road, Tsim Sha Shui, Kowloon(MTR Tsim Sha Tsui Exit E)
Opening Hours: 11:00am - 8:00pm (Mon - Sun)

Jordan Shop:Shop F, G/F, Lucky House, 20-24 Jordan Road, Jordan (MTR Jordan Exit A)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Mong Kok Shop:G/F, 215 Portland Street, Mong Kok (adjacent to Langham Place, MTR Mong Kok Exit E1)
Opening Hours:10:30am – 9:00pm (Mon to Sun)

Mong Kok MOKO Shop:142A ,1/F, MOKO, 193 Prince Edward Road West, Mong Kok (MTR Mong Kok Station Exit D)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Olympian City Shop:UG48, Olympian City 3, Tai Kok Tsui (MTR Mong Kok Exit C4/ Olympian Exit D3)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Hung Hom Shop:Shop H2, G/F, Lok Wah Building, 31-41 Tak Man Street, Hung Hom (MTR Whampoa Exit A)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Nam Cheong V Walk Shop: Shop.17, G/F, V Walk, Nam Cheong (MTR Nam Cheong Exit A2)
Opening Hours: 11:00am – 8:00pm (Mon – Sun)

Kwun Tong Shop:Shop 108, 1/F, Yue Man Square, 33 Hip Wo Street, Kwun Tong (MTR Kwun Tong Exit A1)
Opening Hours:10:30am – 8:00pm (Mon to Sun)

Diamond Hill Shop:Shop 145, Level 1, Plaza Hollywood, Diamond Hill, Hong Kong (MTR Diamond Hill Exit C2)
Opening Hours:11:00am – 8:30pm (Mon to Sun)

Wong Tai Sin Shop: Shop No. G07A, G/F, Temple Mall North, Lung Cheung Road, Wong Tai Sin (MTR Wong Tai Sin Exit B3)
Opening Hours: 11:00am – 8:00pm (Mon – Sun)

San Po Kong Shop:Shop 137, 1/F, 638 Prince Edward Rd E, San Po Kong (MTR Kai Tak Station Exit B)
Opening Hours: 11:00am - 8:00pm (Mon - Sun)

New Territories:

Sha Tin Shop:A368, Level 3, New Town Plaza Phase III, Shatin (MTR Shatin Exit A3)
Opening Hours:11:00am – 9:00pm (Mon to Sun)

Tai Wai Shop: Shop Unit 423B, 4/F, The Wai, 18 Che Kung Miu Road, Tai Wai, Hong Kong (MTR Tai Wai Exit B)
Opening Hours:10:30am – 9:00pm (Mon to Sun)

Ma On Shan Shop:Shop 2125, 2/F, MOSTown, Ma On Shan (MTR Ma On Shan Exit B)
Opening Hours:11:00am – 9:00pm (Mon to Sun)

Tai Po Mega Mall Shop: Shop 215, Level 2, Zone B, Tai Po Mega Mall, Tai Po (MTR Tai Po Market Station
Opening Hours: 11:30am – 9:00pm (Mon – Sun)

Sheung Shui Shop:Shop 4 -5, 4/F, Landmark North, Sheung Shui(MTR Sheung Shui Exit A4)
Opening Hours:10:30am – 7:30pm (Mon to Sun)

Tsuen Wan Citywalk Shop:UG82, Citywalk 1, Tsuen Wan (MTR Tsuen Wan Exit A1/ Tsuen Wan West Exit E2)
Opening Hours:11:00am – 9:00pm (Mon to Sun)

Tsuen Wan Luk Yeung Galleria Shop: Shop G27A, G/F, Luk Yeung Galleria, Luk Yeung Sun Chuen, 22-66 Wai Tsuen Road, Tsuen Wan (MTR Tsuen Wan Exit C)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Kwai Fong Shop : 233, L2, Metroplaza, 223 Hing Fong Road, Kwai Chung
Opening Hours:11:00am – 8:30pm (Mon to Sun)

Yuen Long Shop:G/F, 3 Hong King Street, Yuen Long (MTR Light Rail Hong Lok Road)
Opening Hours:10:30am – 8:30pm (Mon to Sun)

Yuen Long Plaza Shop:Shop 6B, G/F, Yuen Long Plaza, Yuen Long (MTR Long Ping Exit B2)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Tuen Mun Town Plaza Shop:Shop 9, 1/F, Tuen Mun Town Plaza Phase 1, Tuen Mun (MTR Tuen Mun Exit B)
Opening Hours:11:00am – 9:00pm (Mon to Sun)

Tuen Mun V City Shop:Shop M-36, MTR Level, V City, Tuen Mun (MTR Tuen Mun Exit D)
Opening Hours: 10:30am – 8:30pm (Mon – Sun)

Tseung Kwan O East Point City Shop:258C, East Point City, Tseung Kwan O (MTR Hang Hau Exit A1)
Opening Hours:11:00am – 9:00pm (Mon to Sun)

Tseung Kwan O Park Central Shop:Shop 102, 1/F, Park Central, Tseung Kwan O (MTR Tseung Kwan O Exit B2)
Opening Hours:11:00am – 8:00pm (Mon to Sun)

Tseung Kwan O The LOHAS Shop:Shop 356B, The LOHAS 1, Lohas Park Road, Tseung Kwan O (MTR LOHAS PARK Exit B)
Opening Hours: 11:00am – 8:00pm (Mon – Sun)

Imperial Patisserie Enquiry Hotline: (852) 2217 3638 (Office Hours: 9am to 1pm, 2pm to 6pm, Monday to Friday)

Or contact us by Facebook Messenger / WhatApp: (852) 9888 5290 

THE ARTISAN Redemption Locations

Central Market Shop : Shop 119, 1/F, Central Market, 93 Queen’s Road Central, Central (MTR Central Station Exit C)
Opening Hours: 11:00am – 8:00pm (Mon – Sun)

Admiralty Shop : Shop B07, 1/F, Lab Concept, 93 Queensway, Admiralty, Hong Kong (MTR Admiralty Station Exit C1)
Opening Hours: 11:00am – 8:00pm (Mon – Sun)

Tsim Sha Tsui Shop: B201-36, Basement 2, K11 MUSEA, 18 Salisbury Road, Tsim Sha Tsui, Kowloon (MTR Tsim Sha Tsui Station Exit E / MTR East Taim Sha Tsui Station J1 & J2 Exit)
Opening Hours: 11:00am – 8:00pm (Mon – Sun)

Mong Kok Shop: Shop 22-23, Level B2, Langham Place, 8 Argyle Street, Mong Kok, Hong Kong (MTR Mong Kok Station Exit E1)
Opening Hours: 11:00am – 9:00pm (Mon – Sun)

THE ARTISAN Enquiry Hotline: (852) 2216 0588 (Office Hours: 9am to 1pm, 2pm to 6pm, Monday to Friday)
or contact us by Facebook Messenger / WhatsApp : (852) 9888 5290